Last modified date: September 25, 2020
Transen.com provides an online social networking platform (the "Platform”) designed to enable consenting adults to express themselves via streaming video and chat. We are NOT in the business of producing cam broadcasts, we are in the business of providing a platform for individuals to access (each, a "Transen.com Member”) and share with other Transen.com Members live interactive video and audio content which may be, at the Transen.com Member’s discretion, of an adult nature.
Your privacy and security are of paramount importance to us when you choose to use our service. Transen.com is committed to protecting the data you share with us.
For the purposes of this Policy, Transen.com defines these terms:
Any user’s information found on Transen.com’s Platform is treated as confidential. All data is stored securely and is accessed by authorized personnel only. Transen.com implements and maintains appropriate technical, security and organizational measures to protect all its users’ Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
The following sections cover how we collect and process data for each of the four user groups defined above (Guests, Transen.com Members, Independent Broadcasters and Earners), including which pieces of data we collect and use for publication purposes, customer relations and email notifications.
If you are a Guest to our website only, then this section is relevant for you.
When you visit Transen.com as a Guest, we will not ask you for any Personal Data.
Although such information is not personally identifiable, we use your IP address to determine your Internet Service Provider and the geographic location of your point of connectivity.
In order to provide additional services to its Users, Transen.com must collect more data from them, some of which is Personal Data.
If you register an account, the data we collect includes your chosen "username” and email address.
This information is used by Transen.com to identify you and provide you with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.
If you choose to fill out an optional profile to share information about yourself with Transen.com and our community of Users, the Special Category of Personal Data we collect may include your ethnicity, sexual orientation, marital status, your profile picture and your biography.
We will seek your explicit consent to process Special Category of Personal Data, collected by Transen.com or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website as anything other than a "Viewer” may not be possible.
If you are an "Independent Broadcaster”, you may be asked to create a personal profile to include a name or alias you prefer to use, an email address, profile pictures, gender, date of birth, relationship status, your interests and hobbies, ethnicity and sexual orientation. We will ask you for this information in order to enable and monitor your use of our site platform and services. We will also retain snapshots of your broadcast video stream you created, and we will use that to assist us with verifying your age and to comply with law. Also, in order to comply with age verification laws and regulations, we will ask your consent to process your name, age, aliases, maiden names, nicknames, and any stage or professional names you may have used in the past or are currently using.
In the event you become an Earner, or otherwise choose to transact the purchase of goods and services through the site, one or more of our payment processors may collect billing information from you to facilitate your purchase from us. Such information may include a credit card number, its expiration date, and a billing address. WE DO NOT HAVE ACCESS TO YOUR FINANCIAL DATA, WHICH IS COLLECTED BY OUR PAYMENT PROCESSORS. Financial data that is collected by our payment processor will only be used as necessary to initiate and complete any orders placed by your account. Please see our section on Payment Service Providers for more information.
Credit card purchases on Transen.com are processed via industry standard encryption through third-party processors, and these processors will use your information only for the purpose of processing your order. The financial data you share with our processors is considered private information and will not be shared with us, or with third parties, except with your authorization and as necessary to carry out orders placed by you and with your understanding that such transaction(s) may be subject to the rules and policies of such third parties.
If there is a dispute concerning your credit card purchase, Transen.com’s customer service department may receive from the relevant payment processor a truncated version of your credit card number in order to identify your purchase and to further assist or resolve the issue. We would then have in our possession a partial card number, which we would use for the proper administration of our payment services.
To properly manage our relationship with you and provide the best support and customer services, we may use your contact information including your name, your contact details, and any information found in prior communications between us. We will also keep records of our discussions so that we can follow up as needed, and to promote our products and services to you that may help address any service issues.
If you consent to receive emails such as newsletters, product information or special offers and sales, we may use the Personal Data provided in your profile, your user group level, and purchase history order to tailor content and messages to your interest(s) and account type.
If you post information on our site’s platform for the purpose of publishing it we may, with your consent, process that information in the course of administering our website and services. For example, we may, with your consent, share information about languages you’ve indicated you speak so that users looking to communicate in that same language can find you more easily.
Please bear in mind that the Transen.com website features of interactive video and chat services make it possible for you to communicate identifying information about yourself to other users who are viewing a live video stream from your device. This information is given directly to those users viewing the live video stream, and not to us. We cannot be responsible for the privacy of Personal Data that you communicate through video chat to users who are viewing your live video stream. Do not share Personal Data via live video streaming to other users of our Platform if you wish to maintain your privacy!
Transen.com Members should be aware that making use of chat or any other means of communication via our Platform could result in disclosing information that could make you personally identifiable to us or other users or Transen.com Members. The security and privacy protection implemented on our Platform does not cover this type of transfer or disclosure of personal information. All users of our Platform are solely responsible for the content of their messaging and any consequent disclosure of Personal Data. It is every user’s responsibility to ensure that collection and processing of data is done in accordance with applicable law. We will not process Personal Data of our users disclosed in this fashion or by other means than instructed by its users via appropriate consents, as required by contract or law or as necessary to the functionality of the Site. Please, do NOT share anyone else’s Personal Data over the Transen.com Platform.
We may process any of your Personal Data identified in this Policy where it is necessary to establish, exercise or defend legal claims, either in or out of court, or to hire professional advice for the protection of our business against risk and to assert our legal rights, your legal rights and the legal rights of others.
The following sections tell you when and to whom Transen.com will disclose your Personal Data.
Transen.com may disclose your Personal Data in order to obtain professional advice, to establish, exercise or defend legal claims, to comply with legal obligations or to protect your vital interests or the vital interests of another natural person.
Transen.com has an Affiliate Program which allows partners ("Affiliates”) to earn revenue by promoting Transen.com. These promotions may involve embedding profile images, live streams, chat rooms, and links to profiles on Affiliate’s websites as a means to drive traffic to Transen.com and promote our Broadcasters.
We may disclose your publicly available Personal Data, such as your profile information, profile image and live stream to our business partners and Affiliates.
We may also pass information relating to your privacy settings as is reasonably necessary for the uploading, sharing and viewing of adult content, including sexually explicit images you may have added. This is also done to ensure that Affiliates who may be promoting Independent Broadcasters are respecting the privacy settings of the individual, such as blocked countries.
We do not share your email, name, contact or other personally identifiable information with any of these Affiliates: poringa.net and jizz.xxx.
We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and handling complaints and questions. For more information about our payment processors privacy policies and practices, visit their website: Epoch Payment Solutions, Segpay Corp., DialXS.
A Service Provider (SP) provides organizations with consulting, legal, real estate, communications, storage, processing, etc. Although a service provider can be an organizational sub-unit, it is usually a third party or outsourced supplier, including financial service providers (banks or payment processors), telecommunications service providers, application service providers, storage service providers, Internet Service Providers ("ISP”), etc.
We may disclose some of your Personal Data (but none of the categories of special personal data) to one or more of our third party suppliers of services (for example to the banks in order to pay your earnings from your broadcasts) so that they can accomplish their duty to give you their best possible service.
We will reveal a User’s Personal Data without prior permission when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against, a person or persons who are suspected of infringing rights or property belonging to Transen.com or to others who could be harmed by the User’s activities. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
Government authorities may, without your consent (or our consent), communicate information to other authorities, including relevant police if there is reasonable cause to believe that a criminal or penal offense has been committed or is about to be committed.
Special Categories of Personal Data are defined as Personal Data revealing:
While users often share other types of Special Categories of Personal Data in personal biographies and profiles, such as political opinions or philosophical beliefs, Transen.com does not use this information for any purpose but retains it for you as part of our website services. You are of course free to edit, modify, delete and share your own personal information in your profiles, as long as it is compliant with law and our Terms of Service.
The Transen.com platform is supported by a network of computers, cloud-based servers, and other information technologies including 3rd party service providers. Some of these services may come from jurisdictions other than your own, and those countries do not always afford an equivalent level of privacy protection. We have taken strict measures to protect your Personal Data; in particular, we rely on your explicit consent and security and confidentiality of your Personal Data in binding corporate rules and contractual protections. We are required to transfer your Personal Data with those parties in order to be able to provide the requested service to you.
You acknowledge that Personal Data you submit for publication or broadcast using our platform services may be available via the Internet, worldwide, and we cannot prevent the use or misuse of such Personal Data by others.
Transen.com will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. Transen.com’s users have control over the purpose for collecting data, and the duration for which the Personal Data may be kept. Users with an active account (Transen.com Members) will therefore have the responsibility to delete data when required. When a Transen.com Member’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law, with the exception that we may retain your Personal Data where such retention is necessary for compliance with a legal obligation, or in order to protect your vital interests or the vital interests of another natural person.
Transen.com Users can at any time access and edit, update or delete their contact details by logging in with their username and password to Transen.com’s platform.
You have the right to know whether or not we process your Personal Data and you have the right to access it along with certain additional information. That additional information includes details of the purposes of the processing, the categories of Personal Data concerned and who has received it. Providing the rights of others are not affected, we will supply to you a copy of your Personal Data, at no charge. Additional copies are subject to a reasonable fee. You can access your Personal Data from inside your account details on our site.
You have the right to have any inaccurate Personal Data about you rectified and, taking into account the purposes of the processing, to have any incomplete Personal Data about you completed.
In some circumstances, you have the right to have us erase your personal data without undue delay. Those circumstances include: your Personal Data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and if the Personal Data has been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
If you contest the accuracy of your Personal Data or if processing is unlawful but you oppose erasure; or if we no longer need the Personal Data for the purposes of our processing but you require personal data for the establishment, exercise or defense of legal claims; or if you have objected to processing, pending the verification of that objection, then you may restrict the processing of your Personal Data. However, in that event, we may continue to store your Personal Data and we will only process it with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural person, or for reasons of important public interest.
You have the right to object to our processing of your Personal Data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your Personal Data for this purpose.
If our legal basis for processing your Personal Data is consent; or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your Personal Data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights of others.
If you consider that our processing of your personal information infringes data protection laws, you may have a legal right to lodge a complaint with a supervisory authority responsible for data protection. If you are a EU citizen, you have the right to do so in the EU member state of your residence, your place of work or the place of the infringement.
If the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by contact us at Contact, in addition to the other methods specified in this section.
If you are a California resident, regardless of whether you are a customer or have any other relationship with Transen.com, Transen.com affords you five rights respecting your personal information.
These rights are:
In the last 12 months, Transen.com has collected information in the following categories:
In the last 12 months, Transen.com has "sold” information in the following categories:
In the last 12 months, Transen.com has disclosed for a business purpose personal information in the following categories:
As a consumer of the Transen.com platform, you can only make a personal information request two (2) times in a 12-month period. Transen.com will then be afforded the opportunity to collect information from you so that it can verify your identity. Then, Transen.com will respond to you within 45 days of receiving your personal information request.
To make a personal information request, please contact the customer service department of https://live.transen.com/ by clicking on this link Contact or calling this number +5999 736 6277.
To make a choice regarding the selling of personal information, please sign in and visit the Privacy Settings in the My Account section.
This Website is owned and operated by Surecom Corporation, NV, a company incorporated and located in Curaçao and principally located at Landhuis Joonchi, Kaya Richard J. Beaujon z/n, Willemstad, Curaçao
If you have any further questions regarding the data Transen.com collects, or how we use it, then please feel free to contact us:
By Post To: Surecom Corporation, NV Landhuis Joonchi, Kaya Richard J. Beaujon z/n, PO Box 837,Willemstad, Curaçao
Website Contact Form: Contact
General email contact: email@example.com
Data Protection Officer email contact: dpo@Cam4.com